1. General information
This Privacy Policy explains how we process the personal data of website users and individuals who contact us.
The controller responsible for processing personal data is:
Nexorion Trading OÜ
Registry code: 17449891
Address: Raudkivi tee 6, Peetri alevik, 75312 Rae vald, Harju maakond, Estonia
Email: info@nexorion.ee
For questions concerning privacy or the processing of personal data, please contact us at info@nexorion.ee.
2. What personal data do we process?
Depending on how you contact us and the content of your enquiry, we may process the following personal data:
- name;
- company name and position;
- email address;
- telephone number;
- the content of an enquiry or message;
- information relating to requested products, orders or cooperation;
- information relating to the delivery location and delivery time;
- information voluntarily provided during subsequent communication.
Please do not provide us with personal data that is not necessary for handling your enquiry or arranging cooperation.
3. Purposes and legal bases for processing personal data
We process personal data primarily to:
- respond to enquiries and conduct the necessary communication;
- assess product availability and supply options;
- assess cooperation opportunities;
- prepare and provide offers;
- take steps prior to entering into a contract;
- enter into and perform contracts;
- comply with our legal obligations;
- manage customer and business partner relationships;
- establish, exercise or defend legal claims where necessary.
The legal basis for processing personal data depends on the specific circumstances.
Processing may be based on:
- taking steps at your request before entering into a contract;
- performing a contract;
- complying with a legal obligation applicable to us;
- our legitimate interest in responding to business enquiries, managing communication with customers and business partners, administering our business activities and protecting our rights and legitimate interests;
- your consent, where required.
Where processing is based on consent, you have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the consent was withdrawn.
4. Disclosure of personal data
We do not sell personal data or disclose it to third parties for their independent marketing purposes.
To assess and handle an enquiry, order or cooperation opportunity, we may disclose the minimum information necessary to:
- manufacturers;
- suppliers;
- trading and cooperation partners;
- logistics providers and other service providers;
- IT, website and email service providers;
- accounting, legal and other professional service providers, where necessary.
We disclose only personal data that is reasonably necessary for achieving the relevant purpose.
In the context of international cooperation, it may be necessary to disclose a limited amount of information to a cooperation partner located outside the European Union or the European Economic Area in order to handle a specific enquiry or arrange cooperation. Such disclosure will take place only in connection with the relevant enquiry or cooperation, where necessary in coordination with the individual concerned, and in accordance with applicable data protection requirements. Where required, we will apply appropriate safeguards to protect personal data.
5. Retention of personal data
We retain personal data only for as long as necessary for the purpose for which it was collected or for as long as another valid legal basis for retention applies.
When determining the retention period, we take into account the nature and duration of the enquiry or cooperation relationship, the justified need for further communication or cooperation, the performance of contractual obligations, statutory retention requirements and the need to establish, exercise or defend potential legal claims.
Where a retention period for particular documents or data is established by law, we apply the relevant statutory period.
When there is no longer a need or legal basis for retaining personal data, the data will be deleted or anonymised.
6. Cookies and website usage tracking
The website may use technical cookies and similar technologies that are necessary for its secure and proper operation.
The website does not currently use non-essential analytical, marketing or advertising cookies or other tracking technologies to monitor user behaviour.
If non-essential cookies or other technologies requiring user consent under applicable law are introduced in the future, consent will be requested before they are activated, and this Privacy Policy will be updated accordingly.
7. Your rights
Subject to the conditions established by applicable data protection legislation, you have the right to:
- obtain information about the personal data processed about you and access that data;
- request the correction of inaccurate or incomplete personal data;
- request the deletion of your personal data;
- request the restriction of the processing of your personal data;
- object to processing based on legitimate interests;
- exercise the right to data portability, where applicable;
- withdraw your consent at any time where processing is based on consent.
The exercise of these rights depends on the legal basis and circumstances of the specific processing activity. These rights are not absolute and may be restricted by applicable legislation or the rights of other individuals.
For example, we may not be able to delete personal data where its retention is necessary to comply with a legal obligation or to establish, exercise or defend a legal claim.
To exercise your rights or ask questions about the processing of personal data, please email info@nexorion.ee.
If you have a question, request or concern regarding the processing of personal data or a potential data breach, we encourage you to contact us first so that we can review the circumstances and take appropriate action where necessary.
This does not restrict your right to lodge a complaint concerning the processing of personal data with the Estonian Data Protection Inspectorate or to exercise any other legal remedies available to you.
8. Data security
We apply appropriate organisational and technical measures to protect personal data against unauthorised access, disclosure, alteration, loss or other unlawful processing.
Access to personal data is restricted to individuals and service providers who require access in order to perform their duties or provide their services.
9. Changes to this Privacy Policy
We may amend this Privacy Policy if our activities, website functionality, technical solutions or legal requirements change.
The current version of the Privacy Policy will always be available on our website.
Nexorion Trading OÜ
Registry code: 17449891
Email: info@nexorion.ee